Privacy Policy

1. Data Controller

The data controller responsible for personal data collected through this website is Movxune, located at Guardia Vieja 202, oficina 902, Santiago, Chile. You may contact us regarding data protection matters at info@movxune.com or by telephone at +56 2 2233 7180.

2. Legal Framework

This Privacy Policy is governed by Chilean Law No. 19.628 on the Protection of Private Life (Ley sobre Protección de la Vida Privada) and any applicable regulations issued thereunder. We are committed to handling personal data in accordance with these legal requirements.

3. Personal Data We Collect

We may collect the following categories of personal data when you interact with this website:

• Contact information: Name, email address, and telephone number provided through the contact form.
• Message content: The content of messages submitted through the contact form.
• Technical data: IP address, browser type, operating system, pages visited, and time of visit, collected automatically through server logs and cookies.
• Cookie preferences: Your choices regarding cookie categories, stored in a cookie on your device.

We do not collect sensitive personal data as defined under Chilean law, nor do we collect financial information, identification documents, or any data beyond what is necessary for the purposes described below.

4. Purposes of Data Processing

We process personal data for the following purposes:

• Responding to inquiries: To review and respond to messages submitted through the contact form.
• Website operation: To ensure the technical functioning and security of this website.
• Analytics (with consent): To understand how visitors use this website in order to improve its content and structure. This processing occurs only if you have accepted analytics cookies.
• Legal compliance: To comply with applicable legal obligations.

5. Legal Basis for Processing

The legal basis for processing your personal data depends on the purpose:

• For responding to contact form submissions: your consent, provided by submitting the form and accepting the privacy checkbox.
• For technical website operation: our legitimate interest in maintaining a functional and secure website.
• For analytics: your explicit consent via the cookie consent mechanism.
• For legal compliance: compliance with legal obligations under Chilean law.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

• Contact form data is retained for a period of up to two years from the date of submission, or for as long as necessary to complete the requested service interaction.
• Technical log data is retained for a maximum of twelve months.
• Cookie preference data is stored for up to twelve months from the date of your consent.

After the applicable retention period, personal data is deleted or anonymized.

7. Data Sharing and Transfers

We do not sell, rent, or otherwise transfer your personal data to third parties for commercial purposes. We may share personal data with:

• Service providers who assist us in operating this website (such as hosting providers), under contractual obligations to protect your data.
• Public authorities or regulatory bodies when required by applicable law.

If personal data is transferred outside Chile, we ensure that appropriate safeguards are in place in accordance with applicable law.

8. Your Rights

Under Chilean Law No. 19.628, you have the following rights regarding your personal data:

• Right of access: To request information about the personal data we hold about you.
• Right of rectification: To request correction of inaccurate or incomplete personal data.
• Right of cancellation: To request deletion of your personal data, subject to applicable legal requirements.
• Right of opposition: To object to the processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at info@movxune.com or by post at Guardia Vieja 202, oficina 902, Santiago, Chile. We will respond to your request within the timeframe established by applicable law.

9. Cookies

This website uses cookies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

10. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle personal data.

12. Contact

For any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

Movxune
Guardia Vieja 202, oficina 902
Santiago, Chile
Email: info@movxune.com
Phone: +56 2 2233 7180